Companies with multiple lines of business and divisions often lack consistency in customer communications. Messages to the same customer can even be contradictory. There’s no coordination between Sales and Collections, or across product lines, or from B2B to B2C. As a result, brand unity suffers.
MessageBroadcast integrates all your inbound and outbound communications on a single platform, allowing you to control and monitor everything from a centralized console. Coordinate voice, email, SMS and our exclusive desktop broadband channel in automated programs that create and support a unified branding strategy.